Terms of service
Â
Terms of Service – ApnaVault
Welcome to ApnaVault. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.
Please read these Terms carefully before using our website.
1. Overview
This website is operated by ApnaVault. Throughout the site, the terms "we", "us", and "our" refer to ApnaVault.
By visiting our site and purchasing something from us, you agree to be bound by these Terms of Service.
These Terms apply to all users, including:
- Customers
- Visitors
- Merchants
- Contributors of content
2. Online Store Terms
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or guardian
You agree not to:
- Use our products for illegal purposes
- Violate any laws in India
- Transmit viruses or malicious code
- Attempt to hack or disrupt the website
Violation of these terms may result in termination of your access to our services.
3. Products and Services
We sell a variety of household, kitchen, and problem-solving products.
Important points:
- Products are subject to availability
- We reserve the right to limit quantities
- Product images are for illustration purposes
- Actual product color or design may vary slightly
Since we work with third-party suppliers (commonly used in Indian ecommerce ecosystems such as Meesho and Shukha Mall), packaging, branding, and delivery timelines may vary.
4. Pricing and Payments
All prices on our website are listed in:
Indian Rupees (INR)
We reserve the right to:
- Change prices at any time
- Cancel orders due to pricing errors
- Refuse suspicious or fraudulent orders
Accepted payment methods may include:
- UPI
- Debit / Credit Card
- Net Banking
- Cash on Delivery (COD)
Orders will be processed only after successful payment confirmation (except COD orders).
5. Shipping and Delivery
We aim to deliver products within the estimated delivery timeframe.
However, delays may occur due to:
- Courier issues
- Weather conditions
- High demand
- Public holidays
We are not responsible for delays caused by courier partners or incorrect address details provided by customers.
6. Returns and Refunds
Our Return and Refund Policy explains the conditions for returns, replacements, and refunds.
Key points:
- Returns are accepted only for damaged, defective, or incorrect products
- Requests must be made within the specified return period
- Proof such as photos or unboxing video may be required
Refunds will be processed after verification and approval.
7. Order Cancellation
Orders can be canceled:
- Before the order is shipped
Once shipped:
- Cancellation may not be possible
If cancellation is approved:
- Refund will be processed to the original payment method.
8. User Responsibilities
You agree to provide:
- Accurate personal information
- Correct shipping address
- Valid contact details
We are not responsible for delivery failures caused by incorrect information provided by the customer.
9. Intellectual Property
All content on this website, including:
- Logo
- Images
- Text
- Design
- Graphics
is the property of ApnaVault and is protected by copyright and intellectual property laws.
You may not copy, reproduce, or distribute our content without permission.
10. Limitation of Liability
ApnaVault shall not be held responsible for:
- Indirect or incidental damages
- Delays caused by courier services
- Losses due to misuse of products
- Delivery issues beyond our control
Our liability is limited to the amount paid for the purchased product.
11. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on this page.
It is your responsibility to review these Terms periodically.
12. Contact Information
For questions about these Terms of Service, contact us:
Business Name: ApnaVault
Email:Â apnavault@gmail.com
Support Hours: Monday to Saturday, 10 AM – 6 PM